Frequently asked questions about the Nehama Sanatorium in Kazan
Welcome to the FAQ page of the Nehama Sanatorium, one of the leading wellness centers in Tatarstan, located in the picturesque Laishevsky district. We have compiled answers to the most common questions from our guests to help you prepare for your trip and make your stay as comfortable as possible. Here you will find information about the necessary documents, check-in and check-out times, meals, medical procedures, payment for vouchers, and much more. If you cannot find the answer you are looking for among our answers, please contact us and we will promptly respond to any questions you may have, or fill out the form on this page and your question will help our future guests prepare for their trip to us! We care about your comfort before, during, and after your vacation!
How to book a trip?
On the “Booking” page or in the search box at the top of the website, enter your desired dates and the number of guests, and you will be offered accommodation options with prices and the opportunity to book the room you like!
How do I book a program?
Booking the program takes place in two stages:
- First, the guest books accommodation at the basic rate, after which they undergo a consultation with a doctor on site.
- Based on the results of the examination, the specialist selects the necessary procedures, taking into account the guest’s health condition and possible contraindications. This procedure allows us to create an individualized and safe course of treatment.
You can make a reservation in one of two ways:
- Through the online booking module.
Select the appropriate dates and rate — “Basic” or “Pension.” In the comments to the application, indicate that you plan to undergo a specific program. Upon arrival, inform your attending physician of this during the consultation. - By phone.
Contact the administrator and inform them that you would like to book accommodation and then sign up for the selected program. The employee will record the information in the application.
The final decision on procedures is made by the doctor after an in-person consultation.
How do I get to the sanatorium?
Public transport: Bus No. 56, stop “Petrovsky residential area.” Then about a 15-minute walk.
Taxi or private transport: We appear in navigation systems and maps when you search for “Nehama”!
For more detailed directions, please click here.
Check-in and check-out times?
Check-in – after 12:00
Check-out – before 10:00
How much do trips to the Nehama Sanatorium cost?
The cost of the trip depends on your arrival dates, the number of guests, and the length of your stay. You can find pricing options on the Booking page of our website or by filling out the form at the top of this page. You will need to fill in the dates and number of guests, after which you will be offered accommodation options with prices for each of our destinations!
Discounts and promotions?
We offer special rates for eligible citizens as part of our pensioner tariff. You must have your pension card with you when you check in!
What is a sanatorium-resort card for?
A health resort card is necessary so that the doctor has the most complete picture of your health and, taking into account the introductory information, can prescribe procedures that will be most beneficial to you. Our doctors take into account all diseases and contraindications.
How do I get a sanatorium-resort card?
To obtain the card, you need to visit your therapist at the clinic to which you are assigned. You can also obtain the card at a private clinic after undergoing all the necessary tests and visiting specialists. You cannot obtain this card at the sanatorium itself. Our doctors need it before prescribing any procedures.
Is it possible to come to the sanatorium without registering for a sanatorium-resort card?
We have developed a special rate for guests who plan to visit us for relaxation and recovery without a sanatorium-resort card. The “Health Improvement” tour includes accommodation, meals, access to the swimming pool, and 2 wellness treatments of your choice. The minimum booking period is 2 nights.
What is the difference between the “Basic” and “Pension” tariffs?
The difference between the “Basic” (Sanatorium-Resort Ticket) and “Pension” rates is due to the discount provided by the pension certificate. The content of the programs is the same for all guests (unless there are contraindications).
Both rates can only be booked if you have a health resort card. The program includes: accommodation, meals, consultation with a physician, and medical procedures. Additional procedures can be purchased at the health resort for a separate fee, if there are no contraindications after consultation with a physician. The minimum booking period is 5 nights.
Is there an entertainment program?
On weekdays, entertainment events with guest artists are held: concerts, theatrical performances, art evenings. On weekends, discos are held for guests of the sanatorium!
Didn't find the answer to your question?
Fill out the form below, and our manager will contact you shortly to answer all your questions. The most frequently asked questions will be posted in this section of our website.
or
Contact us in any way convenient for you, as indicated on the Contacts page.
Our programs
program
Back pain
- Accommodation in the selected room category
- Four Times a day nutrition
- Admission and supervision of a general practitioner
- Physical therapy
- Mud applications
- Classical massage of the 1st zone
- Physiotherapy (as prescribed by a doctor)
- Herbal tea
The minimum booking period is from 5 days
Recommended duration of treatment: 10-14 days
- Accommodation in the selected room category
- Four Times a day nutrition
- Admission and supervision of a general practitioner
- Physical therapy
- Mud applications
- Classical massage of the 1st zone
- Physiotherapy (as prescribed by a doctor)
- Herbal tea
program
Healthy blood vessels
- Accommodation in the selected room category
- Four Times a day nutrition
- Therapist’s appointment
- ECG
- Physical therapy
- Therapeutic shower
- Classic massage of one zone
- Dry carbon dioxide bath
- Physical therapy (as prescribed by a doctor)
- Halocam
- Herbal tea
The minimum booking period is from 5 days
The recommended treatment period is 10-14 days.
- Accommodation in the selected room category
- Four Times a day nutrition
- Therapist’s appointment
- ECG
- Physical therapy
- Therapeutic shower
- Classic massage of one zone
- Dry carbon dioxide bath
- Physical therapy (as prescribed by a doctor)
- Halocam
- Herbal tea
program
Healthy joints
- Accommodation in the selected room category
- Four Times a day nutrition
- Therapist’s appointment
- Physical therapy
- Mud applications
- Classic massage of the 1st zone
- Dry carbon dioxide bath
- Physical therapy (as prescribed by a doctor)
- Herbal tea
The minimum booking period is from 5 days
Recommended duration of treatment: 10-14 days
- Accommodation in the selected room category
- Four Times a day nutrition
- Therapist’s appointment
- Physical therapy
- Mud applications
- Classic massage of the 1st zone
- Dry carbon dioxide bath
- Physical therapy (as prescribed by a doctor)
- Herbal tea
program
Mother and child
- Accommodation in the selected room category
- Four times a day nutrition
- Consultation with a general practitioner
- Manual massage of the 1st zone
- Physical therapy
- Pool
The minimum booking period is from 5 days
- Accommodation in the selected room category
- Four times a day nutrition
- Consultation with a general practitioner
- Manual massage of the 1st zone
- Physical therapy
- Pool
program
Sanatorium and resort package
- Accommodation in the selected room category;
- Four Times A Day nutrition;
- Therapist’s appointment
- Manual massage of the 1st zone
- Physical procedures (no more than 2)
- Hydrotherapy
- Physical therapy (gym)
- Swimming pool
The minimum booking period is from 5 days
- Accommodation in the selected room category;
- Four Times A Day nutrition;
- Therapist’s appointment
- Manual massage of the 1st zone
- Physical procedures (no more than 2)
- Hydrotherapy
- Physical therapy (gym)
- Swimming pool
program
Wellness Tour (Weekend Tour)
- Accommodation in the selected room category
- Four times a day nutrition
- 2 wellness treatments to choose from
- Pool
The minimum booking period is from 2 days
- Accommodation in the selected room category
- Four times a day nutrition
- 2 wellness treatments to choose from
- Pool
Need help choosing?
Our specialists are always available! They will advise you on:
- What procedures are recommended for your diagnosis;
- How does the rehabilitation system work at our sanatorium;
- Are there any promotions, early booking, or special offers for families or couples;
- And so on.
